August 2020 Blog Posts (4)
The New Normal – virtual contact centre for Citizens Advice Bureau
At the beginning of the virus lockdown, Sutton CAB had a problem of how to keep their contact centre up and running.
CEO Steve Triner asked the contact centre staff if they would be prepared to work from home taking calls on their mobile phones. Most of the contact centre…
ContinueAdded by Simon Davison on August 28, 2020 at 15:00 — No Comments
Has your LinkedIn Profile Frozen to Death?
IS YOUR PROFILE ‘FROZEN IN TIME’?
When did you last update your LinkedIn Profile? (Please don’t say ‘ages ago’ – or ‘no idea’!)
A LINKED IN PROFILE IS NOT JUST FOR CHRISTMAS...
It’s for LIFE! Your Profile - ‘the website of…
ContinueAdded by Keith Grover, NiS Founder on August 26, 2020 at 15:00 — No Comments
Hats off to LinkedIn for the New Name Pronunciation Feature...
HATS OFF TO LINKEDIN...
...for the NEW ‘Name Pronunciation’ feature – BUT it may clash with another NEW feature (for the solution, read on)...
A ROSE BY ANY OTHER NAME...
...would smell as sweet (Romeo & Juliet Act II Scene 2) but getting somebody's name wrong rarely smells…
Added by Keith Grover, NiS Founder on August 14, 2020 at 19:00 — No Comments
OneDrive, SharePoint & Teams
Confused? Want to know what each of these tools do? Then read on….
Working with one of my clients recently, it became clear to me how confusing it is to get your head around these products, what they do and what you should use for what. Cue great blog post idea!
In my latest blog, I have explained what…
ContinueAdded by Tracy Hampton on August 10, 2020 at 19:51 — No Comments
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